Information about its customers who are identifiable individuals ("personal information") is collected and stored by ecab or its agent/s subject to the National Privacy Principles only for the purpose of providing those customers to whom it relates with the services and/or facilities they have requested or consented to being supplied by or through ecab and to improve or enhance services and/or facilities provided by or on behalf of ecab ("the requested services").

Personal information is stored securely by ecab or its agent/s and is protected against misuse and loss and from unauthorised access, modification and disclosure.

Personal information is only accessed by authorised persons and is used and/or disclosed only for the purpose of providing customers with the requested services or for related purposes, including direct marketing (if the customer concerned has consented to this use).

You may obtain details of personal information held about you by ecab or its agent/s and request corrections be made to the information on written application to ecab's Customer Relations Department at PO Box 1097, Hamilton Qld 4007 unless particular circumstances apply under the National Privacy Principles that allow us to limit the extent to which we give you access - these include emergency situations, specified business imperatives and law enforcement or other public interests.

ecab or its disclosed agent/s retains personal information only for such time as is necessary for us to provide the requested services. You may delete the information we hold about you at any time by logging in, deleting all addresses for your user profile and then deleting your user profile. However, if this occurs we will not be able to provide you with any of the requested services.